We’re here to help — before, during, and after your purchase. Whether you have a question about a product, need help with your order, or just want to get in touch, our team is ready and happy to assist you!

Customer Service

Have a question or need support? Our friendly customer care team is just an email away. Please note the difference in order sources — for Amazon orders, please contact Amazon customer support directly.

W-KING Website: support@w-kingaudio.com
W-King Amazon: support.amazon@w-king.com

Response Time: Within 24 business hours
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM PST

Live Chat

Have a quick question? Use our live chat feature during business hours for real-time support.
Live Chat Hours: Monday to Friday, 10:00 AM – 6:00 PM PST

Order Tracking

You can track your order anytime using the tracking number provided in your shipping confirmation email.
Still can’t find it? Contact us and we’ll be happy to help.

Wholesale & Business Inquiries

Interested in partnering with us or placing a bulk order?
Please reach out to: brandglobal@w-king.com (Buisness Inquiry Only)

We value every customer and strive to offer top-tier service and quality. Your satisfaction is our priority.

Thank you for choosing W-KING — let’s make some noise together!